Teaches conflict styles, negotiation frameworks, mediation techniques and organizational policies. Learners practice simulations and build a conflict management program as capstone.
University partner
Up to 65% scholarship
To reduce workplace disputes, improve negotiation outcomes and foster healthier teams.
SUNY certificate, mediation simulations, capstone conflict program.
Negotiation & mediation competencies, practical simulations, HR-implementable programs, safer workplace outcomes.
Identify styles and craft mitigation plans.
Deliverables:
Run a negotiation case and document outcomes.
Deliverables:
Create a workplace conflict resolution program.
Deliverables:
Privacy matters to us, we never share your data.
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