Terms and Conditions

These Terms and Conditions (“Agreement”) govern access to and use of STEP Edges websites, services, and content (collectively, the “Company Products”). By accessing or using the Company Products, or by accessing any course through the website, users confirm that they have read, understood, and agree to be bound by these terms. If not agreeing, do not use the Company Products.

Contracting party depends on access location: STEP Edges Americas Inc (“STEP Edges Americas”) for access from the USA; STEP Edges LLP (“STEP Edges India”) for access outside the USA. References to “STEP Edges,” “Company,” “we,” or “us” include applicable group companies and affiliates.

Company Products are available to internet users subject to applicable fees charged by third-party providers and user’s responsibility for device and network functionality. Certain sections require a login, and access may be blocked for violations of this Agreement.

The Company undertakes commercially reasonable efforts to ensure uninterrupted access but does not guarantee continuous availability.

• Do not insult, abuse, harass, stalk, threaten, or infringe others’ rights.
• Do not publish, post, distribute, or disseminate defamatory, infringing, indecent, offensive, or unlawful content.
• Do not upload or transfer files protected by IP laws without rights, or software that harms other systems.
• Do not edit HTML/source, reverse engineer, or attempt to hack Company Products.
• Do not run spam services/scripts or overload infrastructure.
• Do not communicate spam, advertise, or sell services such as digital downloads or phishing links.
• Do not copy, distribute, or plagiarize website content or user submissions.
• Do not use content in violation of legal, regulatory, government, or operator conditions.

• External links may be provided for information; content on linked sites is not controlled or endorsed by the Company.
• Do not mirror or frame any page of the Website on other sites.
• Do not link with spam or misleading anchor text or use IP-protected assets as a link.
• Do not link to/from pages supporting hate, terrorism, or pornography, or infringing third-party IP or legal requirements.

Login credentials for the Website/LMS (“Participant Account”) are for exclusive personal use. Sharing an account is prohibited and may result in immediate blocking and termination. Users are responsible for confidentiality and all activities under their account, must report unauthorized use to the Grievance Officer, and cooperate in investigations. The Company is not liable for misuse outside its control or due to failing to secure the account.

Access to content, courseware, practice tests, and related materials (“Content and Courseware”) is granted for enrolled courses and may be amended or updated. Additional fees may apply for access to amended, revised, or updated materials.

Free courses provide limited self-learning videos and a subset of resources for the number of days indicated at enrollment; access may be revoked or extended at our discretion without notice or liability. No license for resale, reuse, reproduction, or re-publication is granted. Regular features (e.g., exam vouchers, certifications) may require full purchase.

A personal, restricted, non-transferable, non-exclusive, revocable license is granted to use the Website, Services, and Content and Courseware solely to complete the enrolled course (“Restricted Purpose”). Downloading, saving, or printing is permitted only for the Restricted Purpose. Reproduction, transmission, distribution, sublicensing, broadcasting, dissemination, or derivative works for other purposes are prohibited without prior written consent.

Except for the limited rights above, the Company owns all rights, title, and interest in the Website, Services, and Content and Courseware, including all intellectual property and proprietary rights. No ownership or other rights are transferred under this Agreement.

If any work is believed to be used without permission in a manner that violates IP rights, submit: (a) a physical/digital signature of the authorized person; (b) a description of the work; (c) the location of the infringing material with sufficient detail; (d) contact details (Step Edges, 8th Main Road, VasanthNagar, Bengaluru, Karnataka-560052, +91 9148915551, info@stepedges.com); and (e) a statement of accuracy and authorization. Send notices to the Help and Support Team.

• Placing an order obligates payment; review totals, taxes, fees, and discounts.
• Certain products may require additional terms to be accepted prior to purchase.
• Invoices are available in the user account.
• WE MAKE NO WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO ANY PRODUCTS OR SERVICES SOLD ON OR THROUGH OUR WEBSITE.
• Orders may be modified, limited in quantity, or refused at our sole discretion without prior notice.

Prices, products, and offers are subject to change without notice. If pricing errors occur due to human or technical issues or supplier mismatches, we may update pricing. The price at the time of purchase for a course will not be changed retroactively.

The Company may feature user pictures in promotional materials and may inform users about other training courses. Personal information is not shared with third-party marketing databases or disclosed to third parties except after verification or where required by law.

THE WEBSITE, SERVICES, AND CONTENT AND COURSEWARE ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND. ACCESS MAY BE INTERRUPTED OR ERROR-FREE, AND RESULTS OR ACCURACY ARE NOT GUARANTEED.

To the maximum extent permitted by law, the Company and persons involved in creating, producing, or distributing the Website, Services, or Content and Courseware shall not be liable for any direct, indirect, incidental, special, or consequential damages, or for failures of performance, errors, omissions, interruptions, delays, viruses, or unauthorized access. Liability, if any, shall not exceed the fees paid for the specific training course.

Access may be blocked immediately for misrepresentation, default, misconduct, or breach. Upon such event, the Company may seek all remedies under this Agreement, law, or equity, including indemnification for losses or claims.

Users agree to indemnify and hold the Company, affiliates, contractors, licensors, directors, officers, employees, and agents harmless from claims, losses, damages, liabilities, and expenses (including attorneys’ fees) arising from unauthorized use, or violation of this Agreement.

No failure or delay in exercising any right or remedy shall operate as a waiver. No term is waived nor breach consented to unless in a signed writing. Waiving rights in one instance does not waive others.

If any provision is invalid or unenforceable, the remaining provisions continue in full force, and the Agreement will be reformed to reflect the parties’ original intent as closely as possible.

For users not resident in the U.S.A., this Agreement is governed by Indian law with exclusive jurisdiction in the courts of Bangalore, India. For access from the U.S.A., the applicable entity and dispute processes follow the Terms herein and any applicable U.S. laws.

STEP Edges and users agree to arbitrate all disputes or claims arising out of or relating to the Website, Services, Content, and Courseware. This arbitration agreement is intended to be broadly interpreted and includes claims that arose before or after the effective date. The Federal Arbitration Act governs interpretation and enforcement where applicable. This agreement survives termination.

Notice of Dispute: Prior to arbitration, a written notice describing the claim and requested relief must be sent to the address on file for the user and to the Company’s notice address below. Premature arbitration demands must be withdrawn and may be refiled 45 days after the initial filing date. Users are responsible for fees and costs associated with arbitration initiated by them, including their attorneys’ fees.

USERS WAIVE THE RIGHT TO PARTICIPATE IN CLASS ACTIONS OR JURY TRIALS WHERE SUCH WAIVERS ARE ENFORCEABLE.

The Company may modify this Agreement at any time. Revised terms will be posted on the Website. Continued use after posting constitutes acceptance. Assignment is not permitted by users; users remain liable for any breach.

These Terms, along with the Privacy Policy, Refund Policy, and any additional guidelines, rules, or disclaimers on the Website, constitute the entire agreement and supersede prior agreements regarding the subject matter.